30-Day Refund and Return Policy
At Dynamic Corvettes, we want you to be completely satisfied with your purchase. We understand that sometimes situations arise where a refund or return may be necessary. That's why we have designed our 30-Day Refund and Return Policy to ensure a hassle-free experience for our valued customers.
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Eligibility:
- To be eligible for a refund or return, the item(s) must be in their original condition, unused, and with all original packaging and tags intact.
- Customized or personalized items may not be eligible for return unless there is a manufacturing defect or error on our part.
- Refunds or returns are only applicable to purchases made directly from DynamicCorvettes.com.
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Initiating the Refund or Return:
- To initiate a refund or return, please contact our customer service team within 30 days of receiving your order. You can reach us via email at [email protected] or by phone at [customer service number].
- Please provide your order number, a detailed explanation of the reason for the refund or return, and any supporting documentation or images, if applicable.
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Refund Process:
- Once your refund request is approved, we will provide you with instructions on how to return the item(s) to us.
- The returned item(s) must be shipped back to us within 7 days of receiving the return instructions.
- Upon receiving the returned item(s) and verifying their condition, we will initiate the refund process.
- The refund will be issued using the original payment method used for the purchase. Please note that shipping fees are non-refundable.
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Return Process:
- Once your return request is approved, we will provide you with instructions on how to return the item(s) to us.
- The returned item(s) must be shipped back to us within 7 days of receiving the return instructions.
- Upon receiving the returned item(s) and verifying their condition, we will process the return.
- You may choose to receive a store credit for the returned item(s) or exchange the item(s) for a different product of equal value. If there is a price difference, additional charges may apply.
- If the return is due to a manufacturing defect or an error on our part, we will cover the return shipping costs. In other cases, the customer is responsible for the return shipping fees.
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Exceptions:
- The following items are not eligible for a refund or return:
- Gift cards or vouchers.
- Clearance or sale items.
- Items that have been used, damaged, or altered by the customer.
- The following items are not eligible for a refund or return:
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Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team immediately. We will guide you through the necessary steps to resolve the issue and provide a replacement or refund as appropriate.
Please note that Dynamic Corvettes reserves the right to update or modify this refund and return policy at any time. Any changes will be communicated through our website or via email to ensure you are informed of the most current policy.
If you have any further questions or require assistance regarding our 30-Day Refund and Return Policy, please don't hesitate to contact our customer service team. We are here to help and ensure your satisfaction with your Dynamic Corvettes purchase.